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All orders will be processed within 3 business days, once payment is received. If you have any other question, please contact us. All merchandise is shipped from our warehouse in New York, USA.
We use USPS for all your shipping needs. You can choose between Express (next day delivery - starting @ $19.00) or Priority (2-3 days - starting @ $5.50) at the time of check-out.
We make every effort to keep a good stock of all the items on our site. Occasionally, a high-demand item may be sold out. If an item you ordered is sold out, we will notify you via email.
You can return/exchange any merchandise (other than gift vouchers) within 3 days of receipt of your shipment. A 10% (min $1.00) restocking fee plus S&H will be charged for all returns and exchanges.
To return/exchange a merchandise, please contact us within 24 hours of receipt of shipment to get a Return Approval.
Once approved, please make sure to post mark the return shipment with 3 days of receipt.